Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by Echo Lull, including this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Services Description

Echo Lull provides mammal-based therapy treatments, spa and relaxation programs, stress relief through animal-assisted therapy, holistic health consultations, and mammal-inspired wellness products. Specific details of each service are available on our services page.

3. User Obligations

As a user of our services, you agree to:

• Provide accurate and complete information when booking appointments or making purchases.
• Comply with all instructions and guidelines provided by Echo Lull staff, especially concerning interactions with therapy animals.
• Respect the privacy and well-being of our animals and other clients.
• Not use our services for any unlawful or prohibited purpose.

4. Acknowledgment of Risks

You acknowledge that participating in animal-assisted therapy involves inherent risks, including but not limited to, allergies, minor scratches, or bites. Echo Lull takes all reasonable precautions to ensure safety but cannot guarantee the complete absence of risk. By proceeding with our services, you accept these potential risks.

5. Payment and Cancellation Policy

All service fees are due at the time of booking or as otherwise specified. Cancellations must be made at least 24 hours in advance to receive a full refund or to reschedule without penalty. Late cancellations or no-shows may incur charges. Please refer to our booking portal for specific details.

6. Intellectual Property

The content of this website, including text, graphics, logos, and images, is the property of Echo Lull and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without express permission.

7. Limitation of Liability

To the fullest extent permitted by law, Echo Lull shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms and Conditions on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].