Privacy Policy

1. Introduction

Echo Lull is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website echolull.com, engage with our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The type of information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. This may include:

• Personal Identifiable Information: Name, address, email address, phone number, and other similar contact data.
• Sensitive Personal Information: Health information relevant to our therapy services, only collected with explicit consent.
• Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
• Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• To process your transactions and manage your orders.
• To send you emails about marketing or offers, with your consent.
• To find and prevent fraud.
• For compliance and legal purposes.

4. Sharing Your Personal Information

We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Echo Lull, (iii) act in urgent circumstances to protect the personal safety of users of the service or the public, or (iv) protect against legal liability.
• Affiliates: Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

We do not sell your personal data to third parties.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Please contact us at [email protected] if you wish to exercise any of these rights.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Echo Lull
88 Marine Parade Road, #05-12
Singapore, Central Region, 449269
Email: [email protected]
Phone: +65 6345 7821